Shipping Policy
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We offer free shipping on all orders above ₹699.
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For orders below ₹699, a shipping fee of ₹49 will be applicable.
Cash on Delivery (COD) Policy
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COD is available for orders valued between ₹700 and ₹2,999.
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Orders outside this range are not eligible for COD.
Domestic Shipping (Within India)
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Metro Cities: Estimated delivery within 2–4 business days.
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Rest of India: Estimated delivery within 3–6 business days.
International Shipping
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Standard International Shipping: Orders are dispatched within 1–2 days. Delivery typically takes 7–10 business days in major countries.
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Parcels are shipped fully insured. If the courier company fails to deliver, you will not suffer any loss.
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We are not responsible for lost/stolen packages or damages after the courier leaves the parcel at your provided address.
Lost Shipments
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If a shipment is lost in transit, we wait 15 days before reprocessing your order.
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If a replacement is not available, you may choose between a refund or an alternate product.
Undelivered Orders
If you do not accept delivery, the invoice amount (minus shipping charges) will be refunded to your original payment method.
Free Shipping
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Enjoy free standard shipping within India on orders above ₹699.
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For international orders, flat shipping rates apply, calculated at checkout based on the destination country.
Order Tracking
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Once shipped, you will receive an email with a tracking number.
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Orders can be tracked via our courier partners DHL and Aramex through the link provided in your shipping confirmation email.
Customs & Import Duties
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For international orders, customers are responsible for any customs fees, duties, or taxes.
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Gymziee is not responsible for delays caused by customs clearance processes.
Incorrect Shipping Information
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Please ensure your shipping address is accurate and complete.
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Gymziee is not responsible for packages shipped to incorrect addresses provided by the customer.
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Any additional shipping fees due to address errors will be the customer’s responsibility.
Delivery Issues
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For lost or damaged items, contact support@gymziee.com within 7 days of delivery.
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For damaged items, an unboxing video is required for smooth resolution (return/replacement options will be provided).
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Please note: Delivery times may be affected by factors beyond our control (weather, strikes, courier delays, etc.).
If you have concerns about your order status or shipping, contact our support team at support@gymziee.com — we’ll be happy to assist you.
